Thank you for choosing Satellite Common LLC. To help you understand our delivery process, please carefully read the following shipping policy.
I. Shipping Coverage
Currently, this website offers shipping services exclusively within the United States.
The checkout page only accepts shipping addresses within the U.S.; we do not currently offer international shipping or delivery outside the United States.
II. Order Processing Time
Order processing begins once payment has been successfully made and confirmed.
Order processing time: 1–3 business days.
Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
Processing times may be extended in cases requiring inventory verification, order information confirmation, or other special circumstances; we will notify you promptly if this occurs.
III. Delivery Time
Once the order has shipped, the estimated delivery time is as follows:
Delivery Region | Estimated Transit Time
Within the U.S. | 3–7 business days
The times listed above are estimates based on normal conditions and are for reference only; they do not constitute a guarantee of a specific delivery date.
IV. Logistics Partners
To ensure safe and reliable delivery, we select appropriate logistics carriers based on order specifics, including but not limited to:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
The actual carrier is selected based on warehouse arrangements, the delivery address, and available logistics resources.
V. Shipping Costs
Shipping costs and related fees (if applicable) are automatically calculated and displayed at checkout; please review them carefully before submitting your order.
If the website is running a "free shipping" promotion or other shipping-related offers, the terms published on the promotion page will apply.
VI. Order Tracking
Once your order ships, we will send a shipping notification email (if applicable) containing relevant delivery information.
You can use the tracking information provided in the notification to check the status of your shipment.
VII. Delivery Delays
While we make every effort to meet estimated delivery times, orders may be delayed due to the following circumstances:
Severe weather
Natural disasters
Peak holiday shipping periods
Carrier delays
Incomplete or incorrect delivery address information
Other force majeure events
For delays caused by the above factors, we will actively assist in communicating with the logistics carrier, though we cannot guarantee a specific delivery time.
VIII. Delivery Receipt Instructions
Please inspect the goods promptly upon receipt to verify:
The condition of the outer packaging;
The accuracy of the quantity;
The absence of obvious damage caused during transit.
If you discover any damage, missing items, or incorrect products, please contact customer service as soon as possible. Kindly provide your order number and relevant photos so that we can assist you promptly.
IX. Delivery Failure
If delivery fails due to any of the following reasons:
Incorrect delivery address provided;
Incorrect contact information;
No one available to sign for the delivery (where required by the carrier);
Refusal of delivery by the recipient;
Any resulting additional delivery or return costs may be borne by the customer (except where otherwise provided by law).